Effective Date: 26 November 2025
These Terms of Service (“Terms”) govern your access to and use of GotoVPN, a service operated by Goto Network Limited, Hong Kong (“we,” “our,” or “us”). By downloading, installing, accessing, or using GotoVPN, you agree to be bound by these Terms. If you do not agree, you should not use the service.
Service Description
GotoVPN provides a virtual private network (VPN) service designed to enhance online privacy and security. The service encrypts internet connections and helps protect your data when using public or untrusted networks.
Eligibility
You must be at least 13 years old, or the minimum legal age in your jurisdiction, to use GotoVPN. By using the service, you confirm that you meet this requirement.
User Responsibilities and Acceptable Use
You agree to use GotoVPN only for lawful purposes. You may not use the service to:
Engage in illegal activities
Distribute malware, spam, or harmful content
Attempt unauthorized access to networks, systems, or accounts
Launch attacks, disrupt networks, or interfere with other users
Violate intellectual property rights
It is your responsibility to comply with all applicable laws in your jurisdiction. Violations of this clause may result in termination of your account without refund, and you may be held responsible for any damages or legal claims resulting from your actions.
Disclaimers and Limitations
GotoVPN is provided on an “as is” and “as available” basis. We do not guarantee that the service will be uninterrupted, error-free, or meet all of your requirements. Service availability, connection speeds, and performance may vary due to factors beyond our control. You use GotoVPN at your own risk, and Goto Network Limited is not liable for data loss, interruptions, or other damages arising from your use of the service.
Privacy and Logging
We do not log user activity, such as browsing history, traffic content, or IP addresses. Minimal information may be collected only for troubleshooting or service improvement, and only if voluntarily provided. Please refer to our Privacy Policy for full details.
Payments and Subscriptions
Certain features of GotoVPN may require a subscription. Payments are handled through third-party platforms such as the Apple App Store or Google Play Store. Goto Network Limited does not process or store payment information.
Changes to Terms
We may update these Terms from time to time. Continued use of GotoVPN after updates constitutes acceptance of the revised Terms. Material changes may be posted on the website or within the app.
Termination
Goto Network Limited may suspend or terminate access to GotoVPN if users violate these Terms or engage in activity that threatens the service or other users. Users may stop using the service at any time.
Governing Law
These Terms are governed by the laws applicable to Goto Network Limited, Hong Kong.
Contact
If you have questions about these Terms, please contact:
Goto Network Limited
Hong Kong
Email: support@gotovpn.world